Connect BigCommerce with Topcalls AI voice agents
16 actions · 11 triggers · Last verified July 1, 2026
The short answer
BigCommerce connects to Topcalls so your AI voice agents can act on BigCommerce during live phone calls. BigCommerce is a leading e-commerce platform that enables businesses to create and manage online stores. All 16 actions and 11 triggers below are available to your agents, including create a Product and create Blog Post. Topcalls runs calls at $0.35/min all-inclusive with sub-500ms response latency, across 32 languages.
What you can automate with BigCommerce
Create a Product during a call
While the agent is on the phone, Topcalls can create a Product in BigCommerce automatically. That keeps your BigCommerce records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Create Blog Post during a call
While the agent is on the phone, Topcalls can create Blog Post in BigCommerce automatically. That keeps your BigCommerce records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Create Customer Address during a call
While the agent is on the phone, Topcalls can create Customer Address in BigCommerce automatically. That keeps your BigCommerce records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Start a call when abandoned Cart
When abandoned Cart in BigCommerce, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to BigCommerce.
Start a call when cart Created
When cart Created in BigCommerce, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to BigCommerce.
BigCommerce actions
What your AI voice agent can do in BigCommerce during and after a call.
Create a Product
Creates a Product
Create Blog Post
Creates a blog post
Create Customer Address
Creates a customer's address
Create Customer
Creates a customer
Delete a Product
Deletes an existing Product
Find or Create Customer
Finds or creates a customer
Find or Create Customer’s Address
Finds or creates a customer’s address
Find or Create Product
Finds or creates a product
Get Order
Gets details of an order
List Categories
Lists all categories
List Orders
Lists all orders
Search Customer Address
Searches for a customer’s address
Search Customer
Searches for a registered customer
Search Product
Searches for a product in the catalog
Update a Product
Updates an existing Product
Custom API Call
Call any BigCommerce REST API endpoint directly from your workflow.
BigCommerce triggers
Events in BigCommerce that can start a Topcalls call automatically.
Abandoned Cart
Triggers when a cart is abandoned
Cart Created
Triggers when a new cart is created
Customer Address Created
Triggers when a new customer address is created
Customer Address Updated
Triggers when a new customer address is updated
Customer Created
Triggers when a new customer is created
Customer Updated
Triggers when a customer is updated
Order Created
Triggers when a new order is created
Order Status Updated
Triggers when an order status has changed
Order Updated
Triggers when an order is updated
Product Created
Triggers when a new product is created
Shipment Created
Triggers when a new shipment is created
Frequently asked questions
Can Topcalls AI voice agents use BigCommerce?
Yes. Topcalls connects to BigCommerce so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.
What can Topcalls do with BigCommerce?
Your agents can create a Product, create Blog Post, create Customer Address, plus every other BigCommerce action and trigger listed on this page.
How much does the BigCommerce integration cost?
The BigCommerce integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.
Do I need code to connect BigCommerce to Topcalls?
No. You connect BigCommerce in the Topcalls integrations area and pick the actions and triggers you want. It works across 32 languages.
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Start calling with BigCommerce in a day, not a quarter
AI voice calling at $0.35/min, all-inclusive per-minute. sub-500ms response latency. 32 languages.