Customer Reactivation
Your existing customers are your most valuable asset. AI voice agents reach dormant accounts with personalized win-back conversations that recover revenue at a fraction of new customer acquisition cost.
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Average win-back rate
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Cheaper than new acquisition
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Customers reached daily
Capabilities
What's under the hood
Every feature is designed to work together, giving you a complete system out of the box.
Personalized Win-Back Calls
AI agents reference past purchase history, account details, and previous interactions to create personalized re-engagement conversations that feel genuine, not scripted.
Offer Delivery
Present targeted win-back offers, discounts, or incentives during calls. AI agents handle objections and tailor the pitch based on why the customer left in the first place.
Churn Risk Segmentation
Upload your churned or at-risk customer lists segmented by reason for leaving. AI agents use different scripts and approaches for each segment to maximize win-back rates.
Feedback Collection
Even when customers don't come back, AI agents collect valuable feedback about why they left. Turn churn data into actionable insights for your product and service teams.
Reactivation Tracking
Track which customers re-engaged, accepted offers, or provided feedback. Measure campaign ROI by comparing reactivation revenue against campaign costs.
Re-Onboarding Support
When a customer decides to return, AI agents can walk them through re-onboarding steps, update their account preferences, and schedule a check-in follow-up.
Use Cases
Built for real workflows
Subscription Recovery
Reach cancelled subscribers within days of churn. AI agents present targeted retention offers based on usage patterns and cancellation reasons, recovering revenue before it's gone.
Lapsed Customer Outreach
Re-engage customers who haven't purchased in 90+ days. Personalized calls mentioning their last order and new products drive repeat purchases more effectively than email alone.
Account Reactivation
Dormant SaaS accounts get a personal call to understand their current needs. AI agents identify new pain points, demonstrate recent features, and rebook product demos.