Frequently Asked Questions

TopCalls is an AI voice calling platform that helps sales teams qualify leads, book appointments, and follow up with prospects. Its AI agents make and receive calls on your behalf, so your team can focus on closing deals. Start on your own with prepaid credit, or have our team set up your first campaigns as a done-for-you pilot or contract.

TopCalls supports up to 78 languages with native-sounding accents, including English, Spanish, French, German, Portuguese, Arabic, Hindi, and Mandarin. How many you get depends on the transcription and voice models you choose.

Yes. TopCalls connects to 764+ tools, including HubSpot, Salesforce, and Pipedrive, through no-code flows, and agents can update CRM records mid-call through function calling. There is also a REST API and webhooks.

Book a strategy call; the team scopes your use case and sets up your first campaign, usually live within 2 weeks. Developers can place a first test call through the API in minutes.

Every answered call keeps a recording and transcript. Integration credentials are stored encrypted. For an erasure on a legal basis such as a GDPR request, email hello@topcalls.ai. A Data Processing Agreement is available.

In self-serve, you do. In a done-for-you setup, the TopCalls team writes the first version with you and you review it. Either way you stay responsible for consent and do-not-call compliance on the lists you upload.

It depends on your list, offer, and market. Every call comes back with a transcript, recording, summary, and the structured answers you define, so you can measure results from week one.

Yes. Choose from the built-in voice library (13 Live voices, 31 Legacy voices) or create a custom voice clone that matches your brand, then write the agent's identity, tone, and opening line.

You start with a call. Book a 30-minute strategy call and the team scopes your use case, sets up your first campaign, and gets you live, usually within 2 weeks. Pricing is usage-based, with AI calls from $0.25/min and no long-term commitment.

No. TopCalls runs on prepaid credit, not a subscription, so there is no billing cycle to cancel and no notice period. Stop whenever you want; credit you have not spent stays on the balance while your account is open.

From the Billing section of your account. Credit lands on the team balance right away, and call time comes off it by the second, priced by the destination country's zone. There is no plan to size up or down.