Product updates and new features shipped to TopCalls.
Pin each retry to a set clock time and it fires on the right day, whatever hour the first call went out.
Set the exact time each retry goes out
Pick a clock time for each retry, like 10:00 or 16:00, and it fires on the right day no matter when the first call started. Retries that would land outside 09:00 to 19:00 are skipped instead of pushed to odd hours.
Phone search returns in under a second, your calls page updates as conversations happen, recordings now play on iPhone, transcripts stay sharp in noisy rooms, and your account is locked down from sign-in onwards.
Find any call by phone number in a second
Searching the calls list by phone number used to take minutes on large accounts. Now it returns in under a second, no matter how many calls you have.
Watch your calls update live
The calls list now refreshes by itself. New calls show up the moment they start and status changes appear without clicking refresh.
Cleaner transcripts in noisy rooms
Calls with background noise, quiet speakers, or echoey rooms come back with sharper, more accurate transcripts.
Recordings play on iPhone now
Tap any call recording from your iPhone and it plays straight away. No more unsupported-format errors when reviewing calls on the go.
A stronger lock on your account
Hardened sign-in, signed webhooks, and tighter access checks across the platform. Add two-factor authentication from your settings to make your login as protected as everything else.
Admins now control permissions per member. Restrict campaign access, lock down billing, or give someone read-only analytics. Your call.
Per-member permission controls
Select which actions each person gets: run campaigns, edit voice agents, pull reports, manage billing. Mix and match. Takes about 10 seconds to configure.
Set roles from team settings
Open team settings, click a member, toggle their permissions. Changes kick in right away, no re-login needed.
Owners keep full access, always
Account owners cannot be restricted. Everyone else sees only what you allow them to see.