Browser Dialer
Give each person on your team a phone in the browser. They find a lead, see the price, and call. The call is recorded, and the outcome is saved on it.
Key takeaways
- A Topcalls browser dialer seat costs $29 per person per month, paid from your purchased credit. The first month is charged by the day, and after that on the 1st.
- An admin switches a seat on for each person. People without a seat cannot dial and cost nothing.
- A seat includes no minutes. Every dialer call pays the phone line at its destination's zone, from $0.10 a minute in Zone 1 and $0.20 in Zone 2. There is no AI charge, because a person does the talking.
- The Topcalls browser dialer runs in the browser, on desktop and phone.
- Every dialer call is recorded, and the panel reminds the caller to tell the person they call.
- The dialer calls only the countries your company may call. It does not call emergency numbers, so keep another phone for those.
What the phone line costs by zone
| Zone | Line price per minute | What it means |
|---|---|---|
| Zone 1 | $0.10 | Open by default. |
| Zone 2 | $0.20 | Open by default. |
| Zone 3 | On request | We turn these countries on for your company when you ask. |
| Zone 4 | Not available | Calls to these countries are not connected. |
0
Per person per month
0
A minute, for the phone line
0
Calls from the browser
Capabilities
What's under the hood
Every feature is designed to work together, giving you a complete system out of the box.
Keypad and lead phone book
Type a number on the keypad, or search your leads by name or number and tap to call. The leads you already keep in Topcalls are one tap away.
Caller ID choice
Pick which of your company's numbers the other person sees. The panel lists only numbers that can make calls.
Recording reminder
Every call is recorded, and the panel reminds the caller to tell the person they call. The telling, and a lawful basis to record, are yours.
Outcomes on the call
When the call ends, your person picks an outcome (interested, call back, not interested, no answer) and adds a note. Both are saved on the call.
Price before you call
Type a number and the panel shows what a minute to it costs, your credit, and how long the call can run. The price is on screen before you press Call.
Seats an admin controls
An admin switches a seat on for each person from the Members page. People without a seat cannot open the phone and cost nothing.
Use Cases
Built for real workflows
Reps who call warm leads
A rep opens the phone, searches the lead, and calls. After the call, the outcome and a note are saved on the call record, so the team can see how it went.
Account managers who follow up
Someone who answers customers all day can make the follow-up call without a desk phone. They pick the number the customer knows, and the call is recorded.
Owners who decide who calls
Give seats to the three people who make calls, not the whole company. An admin adds or removes a seat from the Members page, and nobody else pays anything.
Frequently asked questions
How much does the Topcalls browser dialer cost?
A seat costs $29 per person per month, paid from your purchased credit. A seat includes no minutes, so each call also pays the phone line at the price of the destination country's zone: $0.10 a minute in Zone 1 and $0.20 in Zone 2. There is no AI charge on a dialer call. AI calling needs no seat.
How is a seat billed?
A seat switched on during the month pays for the days left in that month, straight away. After that it is charged on the 1st of each month. If an admin removes a seat, it stops at once and the current month is not refunded. There is no trial for seats.
What if my credit runs out before the 1st?
Seats are paid from the credit you have purchased. If it cannot cover every seat on the 1st, the seats it cannot cover switch off. They stay off after you add credit, until an admin switches them on again, and then the days left in that month are charged. Admins get an email three days before the 1st when the credit will fall short.
Which countries can my people call?
The countries your company may call with AI calling. Zone 1 and Zone 2 countries are open; Zone 3 is on request and Zone 4 is not connected. The dialer blocks emergency numbers, short numbers, premium-rate numbers and shared-cost numbers. A few number ranges cost more than their country, and a call to one is priced at the higher zone. The panel shows the exact price before the call.
Are dialer calls recorded?
Yes, every call. You are the controller of the recordings, and you are responsible for telling the person you call and for having a lawful basis to record. The Terms of Service set this out. The panel shows a reminder on every call.
Can my people call from a phone?
Yes, from the phone browser. Keep the page open: leaving the browser or locking the phone can end the call. On a desktop, the tab only has to stay open.