Topcalls vs Coldi: AI voice calling comparison (2026)
Last verified · by Topcalls Team
The verdict
Topcalls and Coldi both run AI voice agents for outbound calling, and both deliver the campaigns for you. The pricing models differ: Coldi's outbound service starts at $0.40 per minute, with inbound agents from $500 per agent and custom quotes for development and VoIP. Topcalls charges one $0.35/min all-inclusive rate that covers the voice model, telephony, recording, transcription, and analytics, billed by the second.
Which one wins for your use case
| If you… | Pick | Why |
|---|---|---|
| want one predictable all-inclusive per-minute bill | Topcalls | Topcalls charges $0.35/min for everything. Coldi outbound starts at $0.40/min, with VoIP infrastructure listed separately as yours or theirs. |
| run an FX desk chasing FTDs and dormant traders | Topcalls | Topcalls is built for broker workflows: instant new-registration calls, dormant-trader reactivation, and deposit follow-ups. |
| need inbound customer-service agents with Zendesk or Salesforce routing | Coldi | Coldi sells a dedicated inbound calling service, priced from $500 per agent, with CRM escalation built around support tickets. |
| call prospects across many countries and languages | Topcalls | Topcalls runs natural conversations in 32 languages with mid-call switching, so one platform covers every desk. |
Feature comparison
| Feature | Coldi | Topcalls |
|---|---|---|
| Outbound pricing | Starting from $0.40/min | $0.35/min, all-inclusive |
| Telephony | Your VoIP or their global infrastructure | Included in the per-minute rate |
| Recording and transcription | Performance tracking and analytics listed | Full recordings and transcripts included |
| Delivery model | Managed service with custom quotes for development | Fully managed launch plus self-serve dashboards |
| Languages | Not published on the pricing page | 32 languages, mid-call switching |
| FX broker focus | Lists healthcare, insurance, real estate, call centers, debt collection | FTD nudges, dormant-trader reactivation, KYC reminders built in |
Pricing
| Tool | Price | Notes |
|---|---|---|
| Coldi | Outbound from $0.40/min; inbound from $500/agent | Published on coldi.ai/pricing, checked 2026-07-02. Custom AI development and VoIP quoted separately. |
| Topcalls | $0.35/min, all-inclusive | Voice, telephony, recording, transcription, and analytics in one rate, billed by the second. No per-seat fees. |
When to pick Topcalls instead
Pick Topcalls when you want the economics and the workflow in one product. The $0.35/min rate already covers telephony, recording, transcription, and analytics, so the number you see is the number you pay. For FX brokers, Topcalls calls every new registration within seconds, works the dormant book on a schedule, and follows up on first-time deposits, all in 32 languages. Coldi's inbound calling service, priced from $500 per agent, may fit better if your main need is a support desk answering tickets rather than an outbound revenue engine.
Frequently asked questions
Is Topcalls cheaper than Coldi?
On the published outbound rates, yes. Coldi's outbound service starts at $0.40 per minute, with VoIP infrastructure listed as yours or theirs. Topcalls is $0.35/min all-inclusive, covering telephony, recording, transcription, and analytics in one bill.
Do both Topcalls and Coldi manage delivery for you?
Both offer managed delivery. Coldi runs script design and implementation as a service with custom quotes. Topcalls manages your launch and also gives your team self-serve campaign dashboards, so you can adjust scripts and lists without a services engagement.
Which is better for forex brokers?
Topcalls is built around broker workflows: calling new registrations within seconds, nudging first-time deposits, and reactivating dormant traders. Coldi lists healthcare, insurance, real estate, call centers, and debt collection as its industries.
How many languages does each platform support?
Topcalls runs natural conversations in 32 languages with mid-call switching, so Arabic, English, and European desks share one platform. Coldi does not publish a language count on its pricing page.
Does Topcalls handle inbound calls like Coldi?
Coldi sells inbound as a separate service from $500 per agent. Topcalls focuses on outbound campaigns: qualification, appointment setting, reactivation, and follow-ups, with warm transfer to a human when a conversation needs one.
Which one handles compliance for outbound calling?
Topcalls ships TCPA, TSR, DNC, and GDPR controls inside the product, including do-not-call dispositions and calling-hours rules, so regulated desks stay inside the lines by default.
See it on your own numbers
AI voice calling at $0.35/min, all-inclusive. No per-seat fees, no setup fees, no telephony markup.