Use case

Topcalls for FX Brokers

Last verified · by Topcalls Team

The short version

Most FX brokers lose the deposit in the first ten minutes. A lead registers, nobody calls fast enough, and a competing desk gets there first. Affiliate traffic arrives in bursts a fixed human desk cannot absorb, and the dormant book nobody has time for keeps growing. Topcalls calls every new registration in seconds, in the trader's own language, works the accounts your reps never reach, and warm-transfers a funded trader to a licensed closer while the interest is still live.

What Topcalls does for FX brokers

  • Call every new registration within seconds of signup, before the lead goes cold.
  • Qualify raw affiliate and campaign leads before a human desk spends a minute on them.
  • Run first-time-deposit nudges and deposit follow-ups from start to finish.
  • Reactivate dormant traders and win back accounts that stopped funding.
  • Send KYC and verification reminders so funded accounts clear faster.
  • Cover retention conversations across GCC and EU desks in the trader's own language.
  • Warm-transfer a funded or high-intent trader to a licensed closer while the interest is live.

The problems this solves

  • Speed to lead decides the deposit, and human desks cannot call every signup in seconds.
  • Affiliate traffic arrives in bursts a fixed human desk cannot absorb.
  • A large dormant book sits untouched because reps chase fresh leads first.
  • Retention calls slip because closers are busy working new deposits.
  • Multilingual GCC and EU coverage means hiring native speakers for every desk.
  • Per-seat dialer stacks and telephony markups make scaling outbound expensive.

What you get

  • Full call transcripts and recordings for every conversation.
  • Call dispositions that flag funded, interested, and do-not-call outcomes.
  • Every new registration reached in seconds instead of hours.
  • The dormant book worked on a schedule without adding headcount.
  • CRM sync so the trading platform and your desk read the same status.
  • One $0.35/min all-inclusive bill, charged by the second, with no per-seat or telephony fees.

How it works

  1. 1Connect Topcalls to your CRM or trading platform.
  2. 2Set up call types for new leads, deposit nudges, reactivation, and retention.
  3. 3Set the compliance rules, calling windows, and what must transfer to a licensed human.
  4. 4Launch the AI to call new registrations instantly and work the dormant book.
  5. 5Warm-transfer funded and high-intent traders to a closer in real time.
  6. 6Review transcripts, dispositions, and conversion analytics by desk and language.

Frequently asked questions

How fast can the AI call a new registration?

Topcalls calls a new lead within seconds of signup, so the first conversation happens before a competing broker's desk reaches the same trader.

Can it reactivate dormant traders?

Yes. Topcalls works the dormant book on a schedule, re-engaging traders who stopped funding and routing interested accounts to a human closer.

Does it support GCC and EU languages?

Topcalls runs natural conversations across up to 68 languages, so one platform covers Arabic, English, and European desks without hiring a rep per language.

Is AI calling compliant for regulated brokers?

Topcalls supports TCPA, TSR, DNC, and GDPR controls, with warm transfers to a licensed human whenever a conversation needs one.

Does it connect to our CRM or trading platform?

Yes. Topcalls syncs lead status and call dispositions back to your CRM or trading platform so both systems show the same funded, interested, or do-not-call state.

How much does it cost?

One all-inclusive $0.35/min, charged by the second. That covers the voice model, telephony, recording, and transcription, with no per-seat fees or telephony markup.

See it on your own numbers

AI voice calling at $0.35/min, all-inclusive. No per-seat fees, no setup fees, no telephony markup.