Topcalls vs Retell AI: AI Voice Calling Comparison
Last verified · by Topcalls Team
The verdict
Topcalls and Retell AI both excel in AI voice calling solutions. While Topcalls offers a straightforward all-inclusive pricing model, Retell AI provides flexibility with its usage-based pricing. Choose based on your budget and feature needs.
Which one wins for your use case
| If you… | Pick | Why |
|---|---|---|
| need an all-inclusive price without setup fees | Topcalls | It offers a simple, per-minute price at $0.35/min, covering everything from telephony to analytics. |
| want flexibility in pricing and can handle separate billing for telephony | Retell AI | Retell AI uses a usage-based per minute model, billing telephony separately. |
| require fast response times for dynamic conversations | Topcalls | It provides sub-500ms response latency, ensuring smooth interactions. |
Feature comparison
| Feature | Retell AI | Topcalls |
|---|---|---|
| Response Latency | Typically varies, depending on integration and setup | sub-500ms response latency for fast interactions |
| Pricing Model | Usage-based per minute, telephony billed separately | $0.35/min, all-inclusive |
| Language Support | Limited languages, no mid-call switching | 32 languages with mid-call switching |
| Compliance | Typically handles compliance based on integration settings | Built-in compliance with TCPA, TSR, DNC, GDPR |
| CRM Integration | Requires third-party integrations | Native integrations with 5,000+ apps |
Pricing
| Tool | Price | Notes |
|---|---|---|
| Topcalls | $0.35/min | All-inclusive, no setup fees |
| Retell AI | Usage-based per minute, telephony billed separately | Separate billing model for telephony |
When to pick Topcalls instead
Choose Topcalls for its simple pricing at $0.35/min, which includes all features without separate charges for telephony or analytics. It's ideal for businesses looking for a hassle-free, predictable billing model.
Frequently asked questions
Can I use both Topcalls and Retell AI?
Yes, you can use both platforms if they meet different needs for your business.
Is Topcalls cheaper?
Topcalls offers an all-inclusive rate of $0.35/min, avoiding separate telephony charges.
How is the AI voice quality?
Both platforms provide high-quality AI voice models, but your experience may vary based on setup.
Which tool fits better with my CRM?
Topcalls offers native integrations with over 5,000 apps, making it easier to connect with your CRM.
How does compliance work?
Topcalls has built-in compliance for major regulations like TCPA and GDPR, while Retell AI may rely on integration settings.
See it on your own numbers
AI voice calling at $0.35/min, all-inclusive. No per-seat fees, no setup fees, no telephony markup.