Azure Active Directory logo
Sales & CRM

Connect Azure Active Directory with Topcalls AI voice agents

17 actions · 3 triggers · Last verified October 24, 2026

The short answer

Azure Active Directory connects to Topcalls so your AI voice agents can act on Azure Active Directory during live phone calls. Manage users, groups, and licenses in Microsoft Entra ID (Azure AD) via Microsoft Graph. All 17 actions and 3 triggers below are available to your agents, including add Member to Group and add or Remove User License. Topcalls runs calls at $0.35/min all-inclusive with real-time replies, across up to 78 languages.

What you can automate with Azure Active Directory

Add Member to Group during a call

While the agent is on the phone, Topcalls can add Member to Group in Azure Active Directory automatically. That keeps your Azure Active Directory records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Add or Remove User License during a call

While the agent is on the phone, Topcalls can add or Remove User License in Azure Active Directory automatically. That keeps your Azure Active Directory records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Create Group during a call

While the agent is on the phone, Topcalls can create Group in Azure Active Directory automatically. That keeps your Azure Active Directory records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Start a call when new Deleted User

When new Deleted User in Azure Active Directory, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Azure Active Directory.

Start a call when new Group

When new Group in Azure Active Directory, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Azure Active Directory.

Azure Active Directory actions

What your AI voice agent can do in Azure Active Directory during and after a call.

Add Member to Group

Adds a user or group as a member of an Azure AD group.

Add or Remove User License

Assigns or removes licenses for a user. Use addLicenses to add (include disabledPlans to disable specific service plans) and removeLicenses to remove by SkuId.

Create Group

Creates a new group in Azure Active Directory.

Create User

Creates a new user in Microsoft Entra ID.

Delete Group

Deletes an Azure AD group by ID.

Delete User

Deletes a user from Azure Active Directory.

Get Enabled Users

Retrieves a single page of enabled users (accountEnabled eq true).

Get Group by ID

Retrieves an Azure AD group by its object ID.

Get Group Custom Attributes

Gets extension and custom attributes for an Azure AD group. Returns schema extensions and open extensions.

Get User by ID

Retrieves an Azure AD user by object ID or user principal name.

List Enabled Users

Lists all enabled users in the directory, following nextLink for pagination.

List Group Members

Lists members of an Azure AD group.

List Users

Lists users in the directory. Supports optional filter and top (page size).

Reset Custom Attributes

Clears extension/custom attributes on a user or group. Provide the resource type and ID, and the extension property names to clear.

Revoke Sign-in Session

Revokes all refresh tokens for the user, forcing them to sign in again.

Update User

Updates an Azure AD user. Only provide fields you want to change.

Custom API Call

Make a custom API call to a specific endpoint

Azure Active Directory triggers

Events in Azure Active Directory that can start a Topcalls call automatically.

New Deleted User

Triggers when a user is deleted from Microsoft Entra ID.

New Group

Triggers when a new group is created in Microsoft Entra ID.

New User

Triggers when a new user is created in Microsoft Entra ID.

Frequently asked questions

Can Topcalls AI voice agents use Azure Active Directory?

Yes. Topcalls connects to Azure Active Directory so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.

What can Topcalls do with Azure Active Directory?

Your agents can add Member to Group, add or Remove User License, create Group, plus every other Azure Active Directory action and trigger listed on this page.

How much does the Azure Active Directory integration cost?

The Azure Active Directory integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.

Do I need code to connect Azure Active Directory to Topcalls?

No. You connect Azure Active Directory in the Topcalls integrations area and pick the actions and triggers you want. It works across up to 78 languages. How many you get depends on the transcription and voice models you choose.

Related integrations

Put Azure Active Directory to work on your calls

AI voice calling at $0.35/min, all-inclusive per-minute, with real-time replies in up to 78 languages. How many you get depends on the transcription and voice models you choose.

Browse all integrations