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Sales & CRM

Connect HubSpot with Topcalls AI voice agents

45 actions · 24 triggers · Last verified July 1, 2026

The short answer

HubSpot is a CRM built for sales, service, and marketing teams. When it connects to Topcalls, an AI voice agent can create contacts, companies, and deals during a live phone call, add prospects to specific lists or workflows, and react to changes like a deal moving into a new pipeline stage without any manual data entry.

What you can automate with HubSpot

Log a new lead the second the call ends

Topcalls creates a HubSpot contact and deal the moment a prospect confirms interest on the phone. The voice agent captures name, company, budget, and next-step notes, then uses the Create Contact and Create Deal actions to write everything into HubSpot before the rep hangs up.

Route hot prospects into a nurture workflow

When a caller asks for pricing but is not ready to close, Topcalls uses the Add Contact to Workflow action to drop them into the right HubSpot sequence. Sales gets a warm handoff, marketing keeps the conversation going, and no lead sits idle after the call.

React when a deal moves to Closed Won

The Updated Deal Stage trigger fires the moment a HubSpot deal enters a stage like Closed Won or Proposal Sent. Topcalls picks up the event and places an outbound onboarding call within minutes, so buyers hear a real voice while their intent is still fresh.

Add call context to the account record

Topcalls attaches call summaries, transcripts, and sentiment scores to the matching HubSpot contact and company. The voice agent runs Create Associations to link the deal, contact, and company together, so a rep opening the record sees a complete history of what was said and agreed.

Welcome every new company with a live call

The New Company trigger in HubSpot fires whenever a fresh company record appears in your CRM. Topcalls dials the primary phone number in seconds, verifies the contact, and books a qualified discovery meeting. First-touch happens while the lead form is still open on the prospect's screen, keeping conversion rates high.

HubSpot actions

What your AI voice agent can do in HubSpot during and after a call.

Add contact To List

Add contact to list

Add Contact to Workflow

Adds a contact to a specified workflow in your HubSpot account.

Create Associations

Creates associations between objects

Create COS Blog Post

Creates a blog post in you Hubspot COS blog.

Create Company

Creates a company in Hubspot.

Create Contact

Creates a contact in Hubspot.

Create Custom Object

Creates a custom object in Hubspot.

Create Deal

Creates a new deal in Hubspot.

Create Line Item

Creates a line item in Hubspot.

Create or Update Contact

Creates a new contact or updates an existing contact based on email address.

Create Page

Creates a new landing/site page.

Create Product

Creates a product in Hubspot.

Create Ticket

Creates a ticket in HubSpot.

Delete Page

Deletes an existing landing/site page.

Find Associations

Finds associations between objects

Find Company

Finds a company by searching.

Find Contact

Finds a contact by searching.

Find Custom Object

Finds a custom object by searching.

Find Deal

Finds a deal by searching.

Find Line Item

Finds a line item by searching.

Find Product

Finds a product by searching.

Find Ticket

Finds a ticket by searching.

Get Company

Gets a company.

Get Contact

Gets a contact.

Get Custom Object

Gets a custom object.

Get Deal

Gets a deal.

Get Line Item

Gets a line item.

Get Owner by Email

Gets an existing owner by email.

Get Owner by ID

Gets an existing owner by ID.

Get Page

Gets landing/site page Details.

Get Pipeline Stage Details

Finds and retrieves CRM object pipeline stage details.

Get Product

Gets a product.

Get Ticket

Gets a ticket.

Remove Associations

Removes associations between objects

Remove Contact from List

Remove a contact from a specific list.

Remove Email Subscription

Removes email subscription.

Update Company

Updates a company in Hubspot.

Update Contact

Updates a contact in Hubspot.

Update Custom Object

Updates a custom object in Hubspot.

Update Deal

Updates a deal in HubSpot.

Update Line Item

Updates a line item in Hubspot.

Update Product

Updates a product in Hubspot.

Update Ticket

Updates a ticket in HubSpot.

Upload File

Uploads a file to HubSpot File Manager.

Custom API Call

Call any HubSpot REST API endpoint directly from your workflow.

HubSpot triggers

Events in HubSpot that can start a Topcalls call automatically.

Updated Deal Stage

Triggers when a deal enters a specified stage.

New Email Subscriptions Timeline

Triggers when a new email timeline subscription added for the portal.

New COS Blog Article

Triggers when a new article is added to your COS blog.

New Company Property Change

Triggers when a specified property is updated on a company.

New Company

Trigger when a new company is added.

New Contact in List

Triggers when a new contact is added to the specified list.

New Contact Property Change

Triggers when a specified property is updated on a contact.

New Contact

Trigger when new contact is available.

New Custom Object Property Change

Triggers when a specified property is updated on a custom object.

New Custom Object

Triggers when new custom object is available.

New Deal Property Change

Triggers when a specified property is updated on a deal.

New Deal

Trigger when a new deal is added.

New Email Event

Triggers when all,or specific new email event is available.

New Engagement

Triggers when a new engagement is created.

New Form Submission

Triggers when a form is submitted.

New Line Item

Triggers when new line item is available.

Company Recently Created or Updated

Triggers when a company recently created or updated.

Contact Recently Created or Updated

Triggers when a contact recently created or updated.

Line Item Recently Created or Updated

Triggers when a line item recently created or updated.

Product Recently Created or Updated

Triggers when a product recently created or updated.

New Product

Triggers when new product is available.

New Task

Trigger when a new task is added.

New Ticket Property Change

Triggers when a specified property is updated on a ticket.

New Ticket

Trigger when new ticket is available.

Frequently asked questions

Can Topcalls create HubSpot contacts and deals from a live phone call?

Yes. Topcalls uses HubSpot's Create Contact and Create Deal actions to log new records mid-call. The AI voice agent captures the details, formats them for HubSpot's field structure, and writes the record before the conversation ends, so nothing is lost after the caller hangs up.

Does Topcalls trigger outbound calls when a HubSpot deal stage changes?

Yes. The Updated Deal Stage trigger in HubSpot fires as soon as a deal moves into a target stage. Topcalls receives that event and places a call within seconds, at $0.35 per minute, using the same voice profile you configured for the campaign.

Which HubSpot properties can Topcalls update on a contact?

Topcalls can write to any standard or custom HubSpot property exposed on the Contact object. During a call, the AI voice agent maps spoken answers to fields like lifecycle stage, lead status, budget, and timeline, then updates the contact record through the connection.

How fast is the sync between Topcalls and HubSpot?

Sync happens in real time. Actions such as Create Contact or Create Deal fire during the call and complete in under a second on the HubSpot API. Triggers like New Company reach Topcalls within a few seconds of the record appearing, ready for an immediate outbound call.

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