Connect Copper with Topcalls AI voice agents

The Create Activity action posts a Copper activity linked to the correct person, lead, or opportunity. Topcalls fills the activity type, duration, and notes from the AI voice agent transcript, so the Copper timeline reflects every call the AI voice agent placed on the account.

The Convert Lead action promotes a Copper lead into a person, optionally with a company and opportunity. Topcalls invokes it during a qualifying call as soon as the caller becomes a real buyer, so the pipeline reflects the promotion before the call closes on the phone.

The Create Opportunity and Create Task actions open both the deal and the follow-up work in Copper. Topcalls calls them from the AI voice agent transcript, so the opportunity carries a next step with an owner and due date the moment the call closes on the phone.

The Updated Lead Status trigger fires when a lead's status changes inside Copper. Topcalls consumes the event and places an outbound voice call to the lead at $0.35 per minute, so a status flipping to warm turns into a real conversation in seconds instead of hours.

For a first-time inbound caller, Topcalls uses Create Person and Create Company to add the caller and their business into Copper. The AI voice agent captures name, title, phone, email, and industry on the phone so the Copper contact profile is complete from day one.