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Connect Reply.io with Topcalls AI voice agents

10 actions · 0 triggers · Last verified July 1, 2026

The short answer

Reply.io connects to Topcalls so your AI voice agents can act on Reply.io during live phone calls. Sales engagement platform for contacts, campaigns, and outbound outreach workflows. All 10 actions and 0 triggers below are available to your agents, including add Contact to Campaign and create or Update Contact. Topcalls runs calls at $0.35/min all-inclusive with sub-500ms response latency, across 32 languages.

What you can automate with Reply.io

Add Contact to Campaign during a call

While the agent is on the phone, Topcalls can add Contact to Campaign in Reply.io automatically. That keeps your Reply.io records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Create or Update Contact during a call

While the agent is on the phone, Topcalls can create or Update Contact in Reply.io automatically. That keeps your Reply.io records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Delete Contact during a call

While the agent is on the phone, Topcalls can delete Contact in Reply.io automatically. That keeps your Reply.io records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Keep Reply.io in sync after every call

After each AI call, Topcalls writes the outcome, transcript summary, and next step back to Reply.io. Your records stay accurate without anyone updating them by hand.

Run Reply.io follow-ups at scale

Trigger batches of AI voice calls from Reply.io data and let Topcalls handle the conversations across 32 languages. Each call is billed at $0.35/min all-inclusive, so volume stays predictable.

Reply.io actions

What your AI voice agent can do in Reply.io during and after a call.

Add Contact to Campaign

Create a new contact (or update an existing one) and immediately enrol them in a campaign so they start receiving outreach emails.

Create or Update Contact

Add a new contact to Reply.io, or update their details if a contact with that email already exists.

Delete Contact

Permanently delete a contact from Reply.io by their email address. This cannot be undone.

Get Contact

Look up a contact in Reply.io by their email address and retrieve their details.

Mark Contact as Finished

Mark a contact as finished so they no longer receive emails in any campaign. Use this when you have completed all outreach to that contact.

Mark Contact as Replied

Record that a contact has replied to your outreach. This stops further follow-up emails to that contact across all active campaigns.

Push Contact to Campaign

Enrol an existing contact in a campaign so they start receiving outreach emails. Enable "Force Push" to move the contact even if they are already active in another campaign.

Remove Contact from All Campaigns

Remove a contact from every campaign they are enrolled in. No further emails will be sent to them. Their contact record is kept in Reply.io.

Remove Contact from Campaign

Stop a contact from receiving further emails in a specific campaign. The contact\

Custom API Call

Call any Reply.io REST API endpoint directly from your workflow.

Frequently asked questions

Can Topcalls AI voice agents use Reply.io?

Yes. Topcalls connects to Reply.io so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.

What can Topcalls do with Reply.io?

Your agents can add Contact to Campaign, create or Update Contact, delete Contact, plus every other Reply.io action and trigger listed on this page.

How much does the Reply.io integration cost?

The Reply.io integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.

Do I need code to connect Reply.io to Topcalls?

No. You connect Reply.io in the Topcalls integrations area and pick the actions and triggers you want. It works across 32 languages.

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