Connect Zendesk-sell with Topcalls AI voice agents
12 actions · 8 triggers · Last verified July 1, 2026
The short answer
Zendesk-sell connects to Topcalls so your AI voice agents can act on Zendesk-sell during live phone calls. Sales CRM for pipeline management, lead tracking, and contact organization. All 12 actions and 8 triggers below are available to your agents, including create Contact and create Deal. Topcalls runs calls at $0.35/min all-inclusive with sub-500ms response latency, across 32 languages.
What you can automate with Zendesk-sell
Create Contact during a call
While the agent is on the phone, Topcalls can create Contact in Zendesk-sell automatically. That keeps your Zendesk-sell records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Create Deal during a call
While the agent is on the phone, Topcalls can create Deal in Zendesk-sell automatically. That keeps your Zendesk-sell records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Create Lead during a call
While the agent is on the phone, Topcalls can create Lead in Zendesk-sell automatically. That keeps your Zendesk-sell records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Start a call when deal Enters New Stage
When deal Enters New Stage in Zendesk-sell, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Zendesk-sell.
Start a call when new Contact
When new Contact in Zendesk-sell, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Zendesk-sell.
Zendesk-sell actions
What your AI voice agent can do in Zendesk-sell during and after a call.
Create Contact
Create a new contact.
Create Deal
Create a new deal under an existing contact.
Create Lead
Create a new lead record.
Create Note
Add a note to a deal, lead, or contact.
Find Company
Finds a company (organization contact) by name, email, or phone.
Find Contact
Find a contact by email, name, or other identifier.
Find Deal
Look up a deal by ID or name.
Find Lead
Find a lead by one or more fields.
Find User
Finds a user by ID, email, name, or status.
Update Contact
Update fields of an existing contact.
Update Deal
Update fields of an existing deal.
Custom API Call
Call any Zendesk-sell REST API endpoint directly from your workflow.
Zendesk-sell triggers
Events in Zendesk-sell that can start a Topcalls call automatically.
Deal Enters New Stage
Fires when a deal transitions into a specified pipeline stage by polling for updates.
New Contact
Fires when a new contact is created in Zendesk Sell (polls for new records).
New Deal
Fires when a new deal is created (polls for new records).
New Lead
Fires when a new lead is created (polls for new records).
New Note
Fires when a new note is added to a record (lead, contact, deal) (polls for new records).
Updated Contact
Fires when an existing contact is updated (polls for updates).
Updated Deal
Fires when an existing deal is modified (polls for updates).
Updated Lead
Fires when an existing lead record is updated (polls for updates).
Frequently asked questions
Can Topcalls AI voice agents use Zendesk-sell?
Yes. Topcalls connects to Zendesk-sell so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.
What can Topcalls do with Zendesk-sell?
Your agents can create Contact, create Deal, create Lead, plus every other Zendesk-sell action and trigger listed on this page.
How much does the Zendesk-sell integration cost?
The Zendesk-sell integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.
Do I need code to connect Zendesk-sell to Topcalls?
No. You connect Zendesk-sell in the Topcalls integrations area and pick the actions and triggers you want. It works across 32 languages.
Related integrations
HubSpot
Sales & CRMPowerful CRM that offers tools for sales, customer service, and marketing automation.
45 actions · 24 triggers
Pipedrive
Sales & CRMSales CRM and pipeline management software
30 actions · 14 triggers
Salesforce
Sales & CRMCRM software solutions and enterprise cloud computing
29 actions · 9 triggers
Zoho CRM
Sales & CRMCustomer relationship management software
2 actions · 1 trigger
Bigin by Zoho CRM
Sales & CRMBigin by Zoho CRM is a lightweight CRM designed for small businesses to manage contacts, companies, deals (pipeline records), tasks, calls, and events.
16 actions · 9 triggers
Copper
Sales & CRMCopper is a CRM designed for teams that live inside Google Workspace.
20 actions · 11 triggers
Start calling with Zendesk-sell in a day, not a quarter
AI voice calling at $0.35/min, all-inclusive per-minute. sub-500ms response latency. 32 languages.