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Connect Aidbase with Topcalls AI voice agents

7 actions · 8 triggers · Last verified July 1, 2026

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The short answer

Aidbase connects to Topcalls so your AI voice agents can act on Aidbase during live phone calls. All 7 actions and 8 triggers below are available to your agents, including add FAQ Item and add Video. Topcalls runs calls at $0.35/min all-inclusive with sub-500ms response latency, across 32 languages.

What you can automate with Aidbase

Add FAQ Item during a call

While the agent is on the phone, Topcalls can add FAQ Item in Aidbase automatically. That keeps your Aidbase records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Add Video during a call

While the agent is on the phone, Topcalls can add Video in Aidbase automatically. That keeps your Aidbase records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Add Website during a call

While the agent is on the phone, Topcalls can add Website in Aidbase automatically. That keeps your Aidbase records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.

Start a call when email Priority Changed

When email Priority Changed in Aidbase, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Aidbase.

Start a call when email Received

When email Received in Aidbase, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Aidbase.

Aidbase actions

What your AI voice agent can do in Aidbase during and after a call.

Add FAQ Item

Adds a new question/answer item to an existing FAQ; supports categories.

Add Video

Adds a YouTube video URL as knowledge to the Aidbase knowledge base.

Add Website

Adds a website URL as a knowledge source for Aidbase.

Create Chatbot Reply

Generates an AI chatbot reply given a message and optional session context.

Create FAQ

Creates a new FAQ entry with title and description.

Start Training

Starts a training job on an existing knowledge base item (FAQ, website, video, etc.).

Custom API Call

Call any Aidbase REST API endpoint directly from your workflow.

Aidbase triggers

Events in Aidbase that can start a Topcalls call automatically.

Email Priority Changed

Fires when an email’s priority is changed.

Email Received

Fires when a new email is received in an Aidbase inbox.

Email Sent

Fires when an email is sent from Aidbase.

Email Status Changed

Fires when the status of an email changes.

Ticket Created

Fires when a new ticket is created in Aidbase.

Ticket New Comment

Fires when a new comment is added to an existing ticket.

Ticket Priority Changed

Fires when the priority of an existing ticket changes.

Ticket Status Changed

Fires when a ticket’s overall status changes.

Frequently asked questions

Can Topcalls AI voice agents use Aidbase?

Yes. Topcalls connects to Aidbase so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.

What can Topcalls do with Aidbase?

Your agents can add FAQ Item, add Video, add Website, plus every other Aidbase action and trigger listed on this page.

How much does the Aidbase integration cost?

The Aidbase integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.

Do I need code to connect Aidbase to Topcalls?

No. You connect Aidbase in the Topcalls integrations area and pick the actions and triggers you want. It works across 32 languages.

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AI voice calling at $0.35/min, all-inclusive per-minute. sub-500ms response latency. 32 languages.

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