Connect Twilio with Topcalls AI voice agents

The moment a Topcalls voice agent books a meeting on the phone, Send SMS fires a text with the calendar link, meeting time, and location. The buyer sees the confirmation on their lock screen before they even open their laptop, cutting no-shows on scheduled calls significantly.

Before dialing a fresh lead list, Topcalls runs Phone Number Lookup on every entry. The result marks bad numbers, wrong carriers, and mobile versus landline. Topcalls then skips invalid rows, saving budget at $0.35 per minute against numbers that would never have connected in the first place.

The New Recording trigger fires when a Twilio call recording becomes available. Topcalls consumes the recording, transcribes it in 36+ supported languages, and can launch a fresh outbound call to the same number for a targeted follow-up conversation with the right AI voice agent script.

The New Incoming SMS trigger fires when a customer texts a Twilio number with something like `call me now`. Topcalls parses the message, dials the same phone number under sub-500ms response latency once picked up, and opens with a script tuned to the SMS content.

When Twilio finishes transcribing an inbound call, the New Transcription trigger sends the text to Topcalls. The AI voice agent uses the transcript to prepare a personalized outbound call the next day, referencing what the caller said in the original recording without asking them to repeat.