Connect Gmail with Topcalls AI voice agents

The Send Email action fires the moment a Topcalls voice agent closes a call. The email lands in the caller's inbox with a call summary, next-step calendar link, and a signature that matches the assigned rep, so the buyer sees continuity between phone and email.

Some conversations need a human touch. Topcalls uses Create Draft Reply to open a Gmail draft in the rep's own account with the voice agent's suggested response prewritten. The rep reviews, edits, and hits send when ready, saving all the summary work without giving up final control over what the buyer reads.

The New Labeled Email trigger fires when a Gmail label such as `hot-lead` lands on a message. Topcalls receives the trigger, extracts the sender's phone number from the signature or CRM, and places a call within seconds while the interest is still fresh on both sides.

Before a Topcalls voice agent calls a warm prospect, Find Email pulls recent messages between the buyer and the sales team from Gmail. The voice agent reads the thread in briefing, so it can open the call by referencing the specific pricing question the buyer emailed last week.

The Request Approval in Email action pauses a Topcalls workflow until a decision maker approves or rejects the request from Gmail. This lets the AI voice agent ask a manager for a discount authorization mid-conversation and wait for the reply before quoting the buyer a final number.