Connect Inbox with Topcalls AI voice agents
7 actions · 6 triggers · Last verified October 24, 2026
The short answer
Inbox connects to Topcalls so your AI voice agents can act on Inbox during live phone calls. Email marketing and transactional email automation with INBOX (useinbox.com). Manage contacts, lists, campaigns, and react to delivery events. All 7 actions and 6 triggers below are available to your agents, including add Contact to List and create Contact List. Topcalls runs calls at $0.35/min all-inclusive with real-time replies, across up to 78 languages.
What you can automate with Inbox
Add Contact to List during a call
While the agent is on the phone, Topcalls can add Contact to List in Inbox automatically. That keeps your Inbox records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Create Contact List during a call
While the agent is on the phone, Topcalls can create Contact List in Inbox automatically. That keeps your Inbox records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Update Contact during a call
While the agent is on the phone, Topcalls can update Contact in Inbox automatically. That keeps your Inbox records current the moment a call ends, with no manual data entry. Every call runs at $0.35/min all-inclusive.
Start a call when new Contact
When new Contact in Inbox, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Inbox.
Start a call when new Campaign
When new Campaign in Inbox, Topcalls can launch an AI voice call automatically. You reach the contact within seconds while intent is high, and the outcome flows back to Inbox.
Inbox actions
What your AI voice agent can do in Inbox during and after a call.
Add Contact to List
Adds a single contact to an INBOX contact list. Creates the contact if the email is new, otherwise updates the existing contact and ensures it is part of the list.
Create Contact List
Creates a new contact list in INBOX where you can later add contacts.
Update Contact
Updates an existing INBOX contact. You can add or replace tags and set custom field values.
Mark Contact as Unsubscribed
Changes a contact status to Unsubscribed so they stop receiving campaigns from INBOX. You can also mark them as Hard Bounce or Spam Reported.
Create Campaign
Schedules an INBOX campaign that sends a saved newsletter to one or more contact lists.
Send Transactional Email
Sends a one-off transactional email through INBOX Notify (e.g. password reset, receipt, welcome).
Custom API Call
Make a custom API call to a specific endpoint
Inbox triggers
Events in Inbox that can start a Topcalls call automatically.
New Contact
Triggers when a new contact is added to your INBOX account (through a form, manual entry, import, or API).
New Campaign
Triggers when a new campaign is created in your INBOX account.
Email Bounced
Triggers when a transactional email permanently bounces (hard bounce), the recipient address does not exist or is blocked.
Email Spam Reported
Triggers when a recipient marks a transactional email as spam in their inbox.
Email Opened
Triggers each time a transactional email is opened by the recipient. Fires on every open (not unique).
Email Link Clicked
Triggers when a recipient clicks a tracked link inside a transactional email.
Frequently asked questions
Can Topcalls AI voice agents use Inbox?
Yes. Topcalls connects to Inbox so your AI voice agents can act on it during a call and sync outcomes after. No code is required to set it up.
What can Topcalls do with Inbox?
Your agents can add Contact to List, create Contact List, update Contact, plus every other Inbox action and trigger listed on this page.
How much does the Inbox integration cost?
The Inbox integration is included. Topcalls bills $0.35/min all-inclusive, which covers the AI voice model, telephony, recording, transcription, and analytics.
Do I need code to connect Inbox to Topcalls?
No. You connect Inbox in the Topcalls integrations area and pick the actions and triggers you want. It works across up to 78 languages. How many you get depends on the transcription and voice models you choose.
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Put Inbox to work on your calls
AI voice calling at $0.35/min, all-inclusive per-minute, with real-time replies in up to 78 languages. How many you get depends on the transcription and voice models you choose.